Safety and trust
When we create our best online casino reviews, we have a number of criteria that the casino needs to meet. The first of these is security and trust. As part of our review process, we make sure that when you gamble online, your money and personal data are kept safe. With this in mind, we search for fully licenced casinos that regulate fairness, have strong security encryption protocols, and offer responsible gaming when we create our best online casino reviews.
As part of the security, we also check out the banking and money options as part of our online casino ratings. Both deposits and withdrawals should be quick and easy to do, with short processing times. Fair RTPs should be displayed at the best online casinos so that players know that they will get paid out, but also that there is a good chance of winning. With this in mind, we also check out the revenue of the casino as well.
- Casinos must be licenced
- Fair gaming and responsible gambling protocols must be in place
- Safe and secure banking options must be provided
Games and software
The next step in determining trust is to look at the game selection. We test this out ourselves with real money to get a feel for the way things work. What we look for in a game selection is a variety of real money games, coupled with the ability for players to enjoy them in demo mode as well. On top of this, we check out the different game varieties that are available and don't just look at quantity, but quality as well.
In order to assess the quality of the games for our gambling guide, we also have a look at the software providers that are being used on the site. Some providers have better reputations than others. These providers undergo regular third-party auditing to ensure that their games are running smoothly and fairly and that their RNGs have not been tampered with. It also means that these providers offer superior quality games that are jam-packed with the best graphics, gameplay and in-game bonuses.
Accessibility and support
It may not come up so often, but accessibility is an important feature to consider when choosing the best online casinos. We take a look to see whether the casino is mobile compatible so that players can join the site when they are out and about. We make sure that the site is also available for both Android and iOS users. Whether it's via a mobile app or the mobile browser, we're looking for smooth gameplay on a scalable, uncluttered interface.
- Mobile compatibility
- Both Android and iOS compatible
- Downloadable app or mobile browser site
To round out the accessibility options, we also take a look at the care players are given by the site. While the hope is always that you won't need to use it, it's always good to check that support is there. With this in mind, we think good customer service should involve a number of different contact methods such as email, live chat and phone. Importantly, some of these should also be available 24/7 so that players can get in touch at any time.
Bonuses and localisation
We also take a look at the bonuses sites offer players. While you may underestimate how important these can be, bonuses can really boost your play online. We also check to see if they are easy to claim and whether they have any unreasonable wagering requirements attached to them. It's also not enough for casinos to offer welcome bonuses; we want to see loyalty offers and continuous promotions for players who choose to stick around and continue playing long term.
The last criteria is that of localisation. There are players from all over the world accessing these casino sites, but some players can access sites that others can't. With this in mind, we make sure that the casinos we recommend to players from different countries are tailored to meet those players' needs. This means that casinos will need to have a variety of languages on their site as well as offer a number of different currencies and localised payment options.
Why trust our reviews?
We have been creating our expert reviews specifically with players in mind. We cover over a hundred countries on our site, enabling everyone to find something that is perfect for them. Our reviews are also constantly updated and checked so that we make sure bonuses are always up-to-date and relevant to the specific country. On top of this, our recommendations have enabled players the world over to score some big wins and get access to a number of exciting bonuses and offers.
How we calculate the ratings
Now that we have covered the different criteria we use to create our review, it's time to take a look at how the ratings are calculated. While all of the above-mentioned criteria are important in our ratings of the casinos we recommend to you, we know that you see some aspects as more important than others. With that in mind, we outline the different categories and the effect they have on the rating of each casino when we put our review up on our site.
- Security ranks highest
- Bonuses, game selection, support and banking options all come next
- Finally, we consider mobile compatibility and localisation
How to choose a casino that suits you
While it's important for you to get an idea of what the best casinos are in your country, the final choice is down to you and your preferences. This is where it's important to think about what you are looking for in a site. Do you want tons of games, fast payout speeds, or do you prioritise bonuses? Whatever the answer, you should make sure the site is available in your country, test out any free games and ensure that any terms and conditions on the site are fair.