Black Lotus Casino
Black Lotus Casino Review
|Owner||Genesys Technology N.V.|
|Payout Speed||4-10 days|
|Games Offered||Keno, Scratch Cards, Roulette, Video poker, Slots, Blackjack, Baccarat, Craps|
|Number of Games||220+|
|Currencies||CAD, EUR, NOK, USD, GBP, SEK, DKK|
|Support Channels||E-mail, Live Chat, Phone|
|Casino Types||Instant play casino, Mobile casino, Best Payout Casino|
- Wide variety of payment methods accepted, including Bitcoin
- SSL security
- Large variety of games to play
- 24/7 email, chat, and phone support ava
- Mobile responsive site version
- Frequent itech labs’ checks
- No online dealer games are not available
- No mobile support for a few countries
The software casino uses has a variety of games under its belt. BetOnSoft has a whole collection of games that is more than 125. This includes video gameslike Samba Spins, Legends of Olympia, and Small Soldiers. Moreover, the casino also offers classic slots such as Stars n Stripes, Cash Puppy, and Pina Nevada Slot.
The most impressive game category of Black Lotus is video poker. The casino features a wide range of both multi-hand and single-hand games, ranging from Aces and Faces, Bonus Poker Deluxe, Jacks or Better, Rocket Jackets, Joker Poker, to Deuces Wild Poker and many others.
Moreover, Black lotus also has table games such as European and American roulette where users can choose the bets they place. Along with that, they can select different blackjack games, such as Vegas Strip, Atlantic City and other games like Lucky Scratch, Berry Picker, etc.
Black Lotus uses Saucify (BetOnSoft) and Rival Software. Saucify, formerly known as BetOnSoft, is one of the leading game developers, which is mostly famous for developing online betting games and a gaming library for casinos.
Unfortunately, Saucify has been bad named due to some poor decisions made by the company head. Nevertheless, Black Lotus’s players seem to be comfortable with the software. However, some of the players complain about the website looking a bit antique in comparison with other online casino’s websites.
Rival software is considered one of the best when it comes to developing online interactive casino games. It has created over 200 games, and some of those have gained a lot of attraction from the players. iEvery their game follows a unique and an interesting storyline which attracts the player to play more frequently to complete the story.
Ability to play for free
To play any game, first, you have to register and become a member, Black Lotus doesn’t allow the users to play any game before signing up. That means the player can’tplay the demo of any game on this casino.
During the review, there was no information found on progressive jackpots.
Ability to download games
For the feasibility of the players, Black Lotus offers both desktop and mobile versions. Desktop users can either download the Saucify windows application for quick access to the casino through the application, or they can play directly in the browser using their website.
Games without downloading
The casino’s website is functional and really straight forward. It provides compact and easy navigation bar, where the player can choose which game he or she wants to play. The website also has a body which contains all the games offered. However, some users still complain the network is a bit antique and outdated. It might be because there has been no development for the betterment of the casino since it was launched.
The welcome bonus on this casino consists of 200% - up to $600 on the initial deposit. This can be availed by the code “WELCOME600.”
Fairness of bonus conditions
There weren't many bonuses found to comment on. However, their welcome bonus is fairly high and is one of the best in the casino industry. Gamblers have complained that they still haven’t received their bonuses but the majority did.
VIP Club and Loyalty Program
Loyalty program on Black Lotus is divided into four tiers. Each tier has its benefits, and each varies from the other one. The rate at which you move from one tier to another depends on how often you play at the site and how frequently you make the deposits.
Upon entering the loyalty program, the players become the VIP members, and they can participate in competitions and get huge bonuses upon winning. Besides, gambler also gets free travel tickets to exotic countries, so if you’re a travel junkie, then this might be the right place for you. They also offer different prizes which might include gadgets, sports equipment, designer jewellery, and others.
Black Lotus is really far from its competitors when it comes to the VIP Program as it’s considered one of the best by the players and all the analysts.
With your mobile/tablet just access the website, and itэll be optimized just in the right way for your device. The website is responsive so no matter which gadget you use, iOS or Android, it’ll display the website correctly. Even though the mobile version is compatible with all the major devices, it still needs some improvement as it looks a bit outdated.
Moreover, the games on mobile weren’t available in quantity. There was more choice on the PC version. However, the ability to play without downloading any extra software on the mobile device is what caught our attention.
Users can easily play within their comfort without need to always sit in front of their computer.
Mobile app for the casino isn’t a native app but an optimized website portal for gadgets. Thus, you don’t need to download any app and that’s a positive point in favour of the casino.
Deposit and withdrawal methods
The banking system at Black Lotus is really reliable. The withdrawals and deposits can be done via eWallets, Bitcoin, Credit Cards, Bank Transfer, Wire, and Cheques. The website takes about 48 hours to process the payments. But newer methods such as Bitcoin and eWallets are paid at the spot which allows the player to use them more than the old ones.
However, users still aren’t comfortable as bitcoins along with eWallets have proven to lose its value over the years with their decreasing rate towards dollars.
The minimum withdrawal amount is $150 if you choose wire or cheques. If the amount exceeds $1500, it’ll be given to the player as lumps of installments which can be taken as a negative point as it just makes things difficult for the player.
Cash Transaction Security
The payments are carried securely thanks to SSL Encryption, so that the players don’t have to worry about getting their bank details stolen.
The average withdrawal speed for this casino is 5-7 business days.
The website doesn't mention a specific fee that it would charge to the users.
Is it legal?
The casino is licensed under Curacao eGaming, but it’s not licensed by any Master License Holder which makes it really unreliable. The list of countries which aren’t allowed to participate in Black Lotus Casino only proves it. They’re Netherlands, South Africa, Spain, United Kingdom, Brazil, Croatia, Hungry, Ireland, Japan, Mexico, Romania, and Russia.
The BetOnSoft platform used at Black Lotus Casino has been proven fair by iTech Labs, which granted casino with the RNG Certificate.
User data encryption
Black Lotus encrypts the user data by 128 bit SSL Encryption. When transmitting data between the player and Lotus’s servers it disarranges his information, mixes it up. When the data is reached to the server, it decrypts itself and then is processed to the server. This encryption is very useful as we live in a digital world where hackers are just waiting to hack some accounts or servers.
The casino is available only in English at the moment, which is a miss as it’s accessible in many countries. However, the members of Black Lotus are mainly English speakers. There isn’t any language barrier as many browsers themselves promote to translate the language to the user’s native one.
There are various currencies accepted at the casino, which include: US Dollar, Canadian Dollar, Argentine Peso, Euro, Danish Krone, Norwegian Krone, and Swedish Krona.
Availability of service
The casino features different ways to file your complaints and queries. One of them is the 24/7 live chat, it's basically an AI Assistant who can help you with any trouble. This is the advantage of using Black Lotus as it saves the player the hassle to call the casino. Also, you can file your complaint or query by using customer support email. Lastly, you can contact the casino by using their phone number. There are separate phone and fax lines for customers coming from the US, Canada, Hong Kong, and the UK.
Quality of Support
The response time of the email is really quick. We tested it out, and we got the reply in exactly 27 minutes which is pretty quick for a fast growing casino. The casino is respected by the players for its various ways to contact support team and its quick response time regarding complaints.
Black Lotus is a good gaming website for high rollers, and those are looking to gamble big. It’s also known for quick customer support, the agents are really friendly. It has a large player base currently and US players are welcomed and encouraged a lot. The site also has a lot of tournaments and competitions where you can win tons of cash prizes, bonuses, gadgets, and even free travel tickets.
For hardcore players, the game collection might feel a bit smaller as compared to the other casinos, but Black Lotus is working on it. Even though the website is outdated, the service still offers a good experience to anyone who wants to have a fun time.