Casino Secret Review
|Owner||CS Litto Limited|
|Payout Speed||1-5 days|
|Games Offered||Roulette, Video poker, Slots, Blackjack, Baccarat, Sic Bo|
|Number of Games||1700+|
|Support Channels||Live Chat, E-mail|
|Casino Types||Fast payout casino, Instant play casino, Mobile casino, Live dealer casino, High Roller Casino, Best Payout Casino|
- A wide selection of games;
- Licensed by the MGA;
- Games from over 30 software companies;
- Exclusive bonuses;
- Various tournaments;
- Reliable banking options;
- Fast withdrawals.
- Regional restrictions in some countries;
- Inconvenient website structure;
- No mobile app;
- No data about fairness checks or software tests;
- Delays in customer support responses.
Selection of games
The selection of games in Casino Secret can meet the expectations of the most demanding players. There are over 1,700 game titles with all the variety of colorful and multi-theme slot games and exciting table games, such as blackjack, baccarat, roulette, poker, and other examples. There’s a search bar to find games by titles, several categories of games including new, featured, cashback games, table, and live dealer games, as well as a distribution by providers to simplify the search. The casino runs several tournaments that make gambling much more exciting too.
Such a big number of games were received thanks to cooperation with over 30 best game development companies. They include such leaders of the gambling market as Microgaming, NetEnt, Betsoft, as well as smaller game development providers from different corners of the world. Most of the live dealer games are products of Evolution Gaming while the whole range of games feature the highest quality and run smoothly not only on a desktop computer but also on mobile devices.
Ability to play for free
Not only real money games are available at Casino Secret. Every game can be played for fun without a necessity to register on the platform. It’s enough to choose the game a player likes from the list offered, tap on it, and be offered to play a demo mode, if there’s one, or register on the platform.
Casino Secret has a wide range of games with a progressive jackpot. Many players compete for the biggest money prizes not only in slots but also in other games from the list. The only thing needed is to make several consequent bets that give prizes or win a bonus round to win one of the most desired jackpots in Casino Secret.
Ability to download games
Casino Secret allows gamblers only to play games in instant mode or live dealer games, but there’s no opportunity to download examples either on a computer or a mobile device to have quick access to them. The only way to make games available on your device is to access a web-based version.
Games without downloading
There are 3 basic types of games players can find at Casino Secret. These are instant games where players receive results thanks to the work of RNG, and the outcome is displayed immediately after making bets. The second group is mobile games that run smoothly on smartphones, tablets powered by Android, iOS, and other popular OS. The third group of games that don’t require downloading is live dealer games. The gameplay takes place in the studio that looks like a casino and is live-streamed in real-time. It’s managed by a dealer and players can communicate with the casino representative in the chat, as well as play against real opponents.
Casino Secret offers a welcome bonus package that offers rewards for two first deposits. When a player deposits up to €100 for the first time, he receives a 100% match up to the same amount valid for all games. The second deposit opens another great offer when players of Casino Secret get an instant cashback on every losing spin and no wagering requirements are applied to it. If a player doesn’t win, the casino returns 50% of the second deposit up to €250 back to the balance. The bonus is activated automatically and there are 30x wagering requirements applied to bonus money.
Fairness of bonus conditions
There are quite clear terms applied to a welcome bonus. However, in addition to meeting wagering requirements players should remember about maximum bet amounts supported: $5/€4 on Slots and $25/€10 on Table & Live Games. If a player goes above these limits, he’s not eligible for getting a cashback. One more question to the casino may be asked by players from other countries because citizens of Germany & Austria also receive 100 free spins in addition to a cashback, which isn’t fair when it comes to players from other countries.
VIP club and loyalty program
Players who show their interest in Casino Secret games and proceed with playing frequently and actively will be contacted by customer support. Casino representatives award such players with cashbacks and a faster withdraw of their winnings with less hassle.
Casino Secret has a responsive website compatible with most mobile browsers, so players can access their favorite games through any modern browser. However, it’s worth mentioning that navigation on this website is quite uncomfortable no matter whether it’s a mobile or a desktop version. Both the upper and lower menu lack some important options and it’s necessary to put effort into finding the information you may be interested in.
Casino Secret doesn’t offer players a mobile app. On the other hand, it offers access to all the casino games without exceptions but in a mobile browser only.
Deposit and withdrawal methods
The sufficiency of the account balance is an important aspect of real money games, and Casino Secret has provided players with several popular banking options available for deposits and withdrawals.
When it comes to deposits in this casino, players can opt for such payment methods as Mastercard and Visa credit and debit cards, Klarna, Sofort Banking, ecoPayz, and Paysafecard. The minimum deposit amount is €10 while maximum transaction limits range between €1,000 and €5,000 depending on the banking option selected. The casino operator doesn’t apply any extra fees on deposits, so only standard fees of payment methods should be considered.
The range of withdrawal banking options is always smaller, and Casino Secret offers not so many cashout payment methods as for withdrawal. It’s possible to get a payout via ecoPayz, bank transfers, Visa, and Mastercard. One more peculiarity of withdrawals is a longer time of their processing. The casino reserves the right to review the payment application up to 48 hours, while the speed of processing funds won in the casino takes from 1 to 5 days more depending on the payment method selected. The minimum cashout amount is €20 while the maximum amount depends on the payment method and is between €2,500 and €10,000.
Cash Transaction Security
It’s absolutely secure to make transactions to Casino Secret and from it. All the financial data provided by players is protected with the help of Secure Socket Layer technology. Moreover, all the payments processed through the website or mobile devices are secured according to the EU rules and regulations.
The total withdrawal time consists of the pending time and time taken by a banking option for processing the payment. According to the data provided in this review, Casino Secret analyzes a payout for up to 48 hours. When it comes to the banking option, the fastest withdrawal is made through ecoPayz and lasts up to 24 hours. Debit and credit card cashouts to Visa and MasterCard are delivered during 2-5 business days. The payout via a bank wire transfer will take around 3 business days to complete.
The information about a general Casino Secret RTP is absent, but players can always check every game RTP in the game characteristics or on the software provider’s page to understand what chances of winning there are. Moreover, the casino has no delays with proceeding payouts, so players can easily receive their winnings.
Is it legal?
Casino Secret is known not only for its exclusive bonuses but also for being a legitimate platform created by the CS LITTO LIMITED company. This information is provided on the casino website with the address and registration number of the company. Moreover, this casino has a reputable license under the number MGA/B2C/259/2014 issued on the 1st of August 2018 by the Malta Gaming Authority. It means there’s an authorized body that monitors the operation of the casino, tests its games for fairness, and protects players from fraud.
Unfortunately, there’s no information about any fairness checks conducted in the casino except for meeting licensing body requirements. The most popular testing body is eCogra, and every casino that passes its check deserves unquestioned players’ trust. At the same time, the casino cooperates with the world’s largest software development companies, and their games are proven to be fair and secure.
User data encryption
Casino Secret online platform collects user personal and financial data, but it’s not shared, rented, or sold to third parties. Moreover, the website uses modern SSL encryption to protect any sensitive data provided by players.
When it comes to the Casino Secret position in the general list of online casinos, its reviews and ratings are mediocre. Moreover, it’s available not in all countries and the list of restricted states consists of over 15 titles. At the same time, this casino is translated into three languages: English, German, and Japanese. It also supports three currencies, including Euro, American dollars, and Australian dollars. There’s no cryptocurrency betting on this platform.
One of the main points of every Casino Secret review is customer support, and this platform is ready to provide professional assistance to its players. There are two ways to contact a casino operator. The first and the fastest one is a chat. There’s a small purple window located in the right bottom corner of the screen: a click on it opens a chat with a representative of customer support and the response time is very fast - only several seconds. The second way to get help is an email. A player who sends a complaint to [email protected] has to wait up to 10 days for a solution for the problem according to the casino Terms and Conditions. Phone support is unavailable at Casino Secret.
Quality of support
Despite a quite clear response time range, there are still some negative reviews of Casino Secret players about the customer support quality. Some players claim not to receive a response from its representatives on queries sent to email and it can be a reason to think twice before playing there or try to check the quality of customer support yourself before making a deposit.
Casino Secret is a perfect platform to play casino games for gamblers who look for a good selection of games, rewarding bonuses, and fast withdrawals. However, not everyone can enjoy playing there due to regional restrictions. The platform is oriented to players from some European countries, such as Germany and Asian ones, including Japan. No wonder that the website is available only in three languages and accepts three currencies. At the same time, Casino Secret has everything a player can wish for gambling: both instant and live dealer games, exciting tournaments with great prizes, a license from a trusted gambling authority, and compatibility with mobile devices to play anywhere and anytime. Is there any sense to look for anything else?