Chumba Casino

United States Flag
Accepts Americans
Fair Rating
  • Games and Software
    7
  • Bonuses and Promotions
    6
  • Mobile Version
    7
  • Banking and Money
    7
  • Safety and Trust
    8
  • Localization
    4
  • Customer Service
    6
Chumba Casino
United States Flag
Accepts Americans

Chumba Casino Review

Website www.chumbacasino.com
Welcome Bonus $-
Owner VGW Malta Limited
Licenced By Malta
Established In 2014
Payout Percent 92%
Payout Speed 5-10 days
Games Offered Video poker, Slots, Blackjack
Powered By
Number of Games 70+
Banking Options
  • MasterCard
  • Visa
  • Skrill
  • Rapid Transfer
  • American Express
Currencies USD
Support Channels Phone, E-mail
Casino Types Instant play casino, Mobile casino, Best Payout Casino
Screenshots
  • Exquisite web page layout and contents
  • Great feedback relationship between clients and the casino
  • Good progressive jackpots
  • The Sweeps and Gold coins are good initiatives
  • Few game types
  • No information on the welcome bonus
  • No live casino

Games and Software

Chumba online casino hosts a small collection of games, about 30+ games. Game types are slots, blackjack, and video poker. It's okay if they want to focus on small things for now to maximize gamers' pleasure. But hopefully, they’ll increase their number of games to attract a larger audience. 

The slots make up a larger portion of games on the website, and the platform has even taken it upon itself to write out descriptions for them. Few examples from this category are Vikings of the North, Cupids Fortune, Squish, Monsoon Dragons, and Viking Odyssey. The slot games come with a unique random number generator endorsed by the iTechLabs to be fair.

Blackjack is a card game where a player tries to attain a total point of up to or exactly 21. That means there are a player and a dealer. The game requires a mix of nerves and luck. Variants of this game include the Blackjack Surrender, Progressive Blackjack, and Blackjack Switch. 

Video poker is also a card game with a little difference. The player takes up five cards in a round. The goal is to have a winning duo card in your game at hand. The winning duo is called the pair of jacks. The 'Jacks or Better' is one of the favorite video poker games. Some other game titles are the Joker's Wild and Deuces Wild. 

Casino software 

The casino's software was developed by their parent company VGW Holdings. Especially the slot games. This means some of the games are exclusive to Chumba casino only. 

Ability to play for free 

The games here, though small in number, aren't free to play. The online casino requires you to sign up to gain full access to these games and start enjoying them. The signup process is pretty fast and easy. All it requires is filling out a few spaces. To get your account verified, you’ll have to submit electronic copies of some documents like your: 

  • Passport 
  • Driver's license 
  • Government-issued identification + a utility bill, bank statements, medical insurance, and notarized agreement form.

Progressive jackpots 

Among the Slot titles available here, there are few progressive jackpot slots. You can win huge cash on these games. Some progressive jackpot titles here are Cupid's Fortune, Duskmoon Faire Jackpot, and Viking of the North.

Ability to download games 

The games here can't be downloaded. They can only be played on the casino's website. Chumba online casino also doesn't have a dedicated mobile application. Nevertheless, the website is built to cater to easy and stress-free game plays on any device with great visuals and audio background.

Games without downloading 

The casino's site was created with the capacity to dish out good playing experience to its users. It can be accessed through any browser, whether it's from an Android, iOS, or Windows.

Bonuses and Promotions

Welcome bonus 

The welcome bonus offered by Chumba Online casino is more like a free sign up gift. No deposit is required to get it. The gift is in Gold coins and sweeps. Upon signing up, you get 2 million Gold coins and 2 sweeps. Now, this isn't real money, but a virtual currency. 

Any winning from games played with Gold coins can only give back more Gold coins. However, the sweeps can be converted to cash at 100 Sweeps to 1 dollar. This bonus package may come off as strange and discouraging, especially for new gamers. As you play games on the casino's website and Facebook page, you get to win more Gold coins and sweeps. Hopefully, the encouragement will dissipate, and you'll get lost on the adventure.

Fairness of bonus conditions 

Since there isn't an actual welcome bonus pack, there are no terms and conditions attached to this. But new gamers are encouraged to read through other terms and conditions as applicable to withdrawals, account holding, verification, indemnity, and severability. They're fair and standard.

VIP club and loyalty program

There isn't any specific VIP program or loyalty reward scheme revealed by the online casino. It appears not to exist at all. However, do well to check out their fan page on Facebook for time-bound offers. This way, you'll have a chance to win extra sweeps coins from contests and giveaways.

Mobile Version

Mobile website 

The mobile/desktop website versions are detailed, simple, navigable, and user-friendly. Each comes with its own unique visuals and audio accompaniment. You’ll surely enjoy playing on any browsing device whatsoever. All you need to ensure is your internet connection can receive and transfer data in a fast and uninterruptible mobile broadband.

Mobile app

Chumba online casino doesn't own any mobile application. All-access to the games is through browsers linking directly to their web address at www.chumbacasino.com.

Banking and Money

Deposit and withdrawal methods 

The model of placing wagers on games here is quite different. Chumba online casino doesn't actually operate a dollar deposit mode of transaction. They have this digital currency exclusively tagged the Gold сoins and sweeps. The Gold coins are given for free upon registering and verification. The sweeps are also added to that gift. The Gold coins can subsequently be purchased.

They're what you need to play free casino games. You can also use them to perfect your winning strategy on blackjack and video poker, for example. The sweeps can be requested by mail, and you can win a lot of them from their Facebook page games.

Since the Chumba online casino is a no deposit casino, you don't need to make any deposits into account to start playing. There are, however, platforms the casino has partnered with to enable their user's route and receive winnings. Some of the withdrawal channels are:

  • Credit/Debit cards - VISA, MasterCard 
  • Bank transfer - Rapid transfer, American Express 
  • Pre-paid cards: Skrill. 

Cash transaction security 

The encryption or data security measures working here to protect transactions between the casino and customers is hard to deduce. Hopefully, there’s such a plan in place to publish the technologies adopted to ensure security. 

Withdrawal speed 

As it's clear from the terms and conditions page, the speed of getting your sweeps coins sent to your account in dollars depends on your choice of withdrawal. A total of 5-10 days tentatively should be set aside for this. It may become earlier than this. 

Honesty RTP

This percentage is 92%, and this is constantly maintained by the casino.

Safety and Trust

Is it legal? 

Chumba online casino is licensed by the reputable Malta Gaming Authority. That's a trusted body in this industry of online casino business. Besides, it’s licensed under the number MGA/B2C/188/2010.

Fairness checks 

Chumba Casino deploys the use of a Random Number Generator (RNG), which makes use of a Mersenne Twister with background cycling. It was acclaimed fair by ITechLabs that also further asserted that the casino relies on a renowned algorithm. The randomly generated numbers have passed Marsaglia’s tests for mathematical randomness in similar vein. The fairness of gaming can’t be more guaranteed.

User data encryption

As mentioned earlier, the casino doesn't provide information on this aspect. It's difficult to ascertain the existence of an actual customer protection mechanism.

Localization

Chumba online casino is only available in English for English users. Its major audience is from the United States of America and Canada, hence the language is assigned. 

It doesn't operate like the other regular online casinos as it requires no deposits in regular currencies. It does, however, have its own — Gold coins and sweeps. The former has no real monetary value, while the latter can be converted to Dollars at the rate of 100 SC to $0.01. That means you need 10,000 SC to get $100. These virtual currencies can be purchased with real money. Visit the website to learn more.

Customer Service

Support availability 

Chumba Online casino runs 3 customer support channels. There’s the live chat on their Facebook page, online form, and social media handles. You can reach them through the address — [email protected] Links to their handles on Twitter, Instagram, and Facebook are on the website. Click on them, and you’ll be taken to the accounts directly. 

Quality of support 

The website has only the email option and a toll free number (8885955835). This closest thing to a live chat option is their Facebook page or the one on Twitter. On their website, there's an online form you'll be redirected to when you click on 'Contact Us.' This form only requires your name, email address, subject, and message.

It takes an average of a day or two for your message to be answered. For their social media accounts, they only take from a few minutes to hours to engage your comments or tweets.

Conclusion

This casino sure feels like the one where you can hone your gaming skills and strategy with their Gold coins and sweeps giveaway. If you visit their page on Facebook, it's almost like Santa is doing hourly gift packing and sharing. 

You can always jump on the contests, questions, and win sweeps coins for yourself to play your favorite games. Remember, you also have jackpot slots in there to win big cash for yourself. So if you're a newbie, good luck! And for the game oldies, let your years of experience and exposure guide you. Have fun gaming on Chumba casino!