Lotus Asia Casino
Lotus Asia Casino Review
|Owner||Genesys Technology N.V.|
|Payout Speed||4-10 days|
|Games Offered||Keno, Scratch Cards, Roulette, Video poker, Slots, Blackjack, Baccarat, Craps|
|Number of Games||220+|
|Currencies||CAD, EUR, NOK, USD, GBP, SEK, DKK|
|Support Channels||Live Chat, E-mail, Phone|
|Casino Types||Instant play casino, Mobile casino, Best Payout Casino|
- Bitcoin option
- Clean and simple website
- Live Chat Support
- No Live dealer
- Low withdrawal limit
To our disappointment, the casino doesn't offer many games. We only found around 220 titles. There is less diversification, and a user will become bored pretty soon. Moreover, the lobby of the website isn't that user friendly and hence, a player will have to use the search bar.
The casino offers slots, jackpots, table games, video poker, and speciality games.
The titles include the Age of Spartans, Worlds at War, Diamond Dare, Tanzakura, Punto Banco, Jacks or Better, Blackjack, Roulette, Poker, Mrs Green's Plant Emporium, Aces and Faces, Joker Poker, Lucky Scratch, Keno, and Berry Picker
Lotus Asia Casino uses the Saucify software for its games. It’s a global gaming service provider with hundreds of games. It’s very popular amongst USA players as mostly the focus is kept in the USA market.
Ability to play for free There was no option to play a demo version. Once the users sign up, they cannot play for free and have to pay real money and wager it to gamble.
Many players know Saucify is a new company in the gaming industry and offers progressive jackpot games with amazing rewards to its users. It had its ups and downs, but over the past years since it was present in the market, Saucify has managed to attract hundreds of players in its both advanced and basic game offerings.
Ability to download games
There isn't any download option we could find to install the casino on our PC. The website itself was optimized for mobile.
Games without downloading
The site offers a wonderful option of instant play. This was impressive as users can easily make deposits, withdrawals, and play any games on the website itself instead of wasting space on their PC or phone.
Lotus Asia Casino offers three different kinds of bonuses, and so users can figure out which bonus they want. The bonus of new member lasts seven days after they end up signing up for the website. In 7 days, the player will receive 75%-100% bonus on the match and an additional 20 free spins. A user can spend them on particular games. The total amount of the bonus for each is up to $2300. However, the details such as requirements of wager and deposit that a user would make to trigger the bonus aren't mentioned or specified.
When checking the terms and conditions page, we found entirely different information. It stated the first deposit would get a 100% bonus on the match and there was no other mention of the lucky pack.
After contacting the customer support you get entirely different link with third welcome bonus mentioned. This is rather confusing as the link has four bonuses each for four deposits.
There’s still no info regarding requirements for wager and deposits.
That's not all. The website had a fluctuating withdrawal limit depending on the status of any user.
If you're searching for a multiple pack bonus, you must have a zero account balance from the previous bonuses in order to get one.
If any user is still interested in their website, he still can get free spins and promotions that are given daily fortournaments.
Fairness of bonus conditions
The bonuses on their website are good, however, therere a lot of loopholes. Overall, this website cannot be trusted that much with its bonuses and promotions
VIP Club and Loyalty Program
There was no VIP Club found on the casino. Instead of that, they only have a loyalty club mentioned on their player's club's website.
The customer support seemed rather fishy as they stated they inform about this when the time comes. Since these bonuses weren't mentioned anywhere on the website, are they trying not to give it away to every other user?
There were four types of memberships for the loyalty club according to the user level. The terms were extremely complicated and weren't worth it at all to wager your bets. Even if someone somehow got the highest level, the person then would be stuck in the shady Terms and conditions.
Since the website's lobby is confusing itself, the same is about it’s mobile version. It’s colourful and bright. However, it lags and issn't as smooth as expected.
Lotus Asia Casino isn't available on any app. Seeing the poor selection of games they made the right choice not to create any application.
Deposit and withdrawal methods
Since Lotus Asia Casino allows CAD, USD, Euros, and other currencies, there are players all over the world that seem to like this website.
The deposits can be made via:
- Credit Card / Debit Card
- EcoCard in CAD$, Euro and GBP
- NETeller in $ (USD), CAD$, Euro and GBP
- Skrill (MoneyBookers) in $ (USD), CAD$, Euro and GBP
However, for withdrawals, the users don't have a wide choice and can use:
- NETeller in $ (USD), Euro and GBP
- Check Payment via Courier or Post
- Direct Banking / Wire Transfer
The banking options are very limited, and one can find that other casinos provide better ones. Moreover, seeing how this website has been operating for years, such limited options is a disappointment. The minimum withdrawal that one can make is $100 while the maximum is $1500 per week. Even the max limit is a lot less.
Moreover, there’s no instant deposit or payout method that users can apply. It offers only old ways that tak days to process.
Cash Transaction Security
All transactions are secured using the latest safety methods. The website uses SSL encryption to hide all the details.
The speed for withdrawal of this website is on an average of 4-10 days depending on the way of deposit or withdrawal you choose. This is relatively slow, and there’s no instant pay method available.
There wasn’t any information found on the fee that could be mentioned here. However, the fee for each option is different and hence can be seen either on their website or the payment merchants’ website.
Is it legal?
The casino is licensed by Curacao which is valid. Hence it’s legal. Users are beginning to trust the Curacao License and its authority since they cover many other.
While browsing the website and going through the terms and conditions, it’s difficult to find any information for the security checks or the audit by the iTech company. However, there are fewer complaints as compared to other casinos, so the Lotus Asia Casino can be trusted and used to wager and play games.
User data encryption
The casino uses 128 bit SSL encryption to hide the information about users. Moreover, it encrypts the data from the server while it travels to the player’s end. Users can rest assured their financial and personal information is safe.
The website is area restricted and can be accessed only from places that are allowed to play. Users are mainly from the USA, and hence the language is also English. However, there are other currencies on website and that’s great since U.K. players would prefer to have withdrawals in their currency.
The support of this website is good. They are available round the clock through email and phone.
Quality of Support
The first email sent was replied within 30 minutes, and the second email was replied within 15 min. This was impressive. Since the users are comparatively lesser in number due to the limited selection of games, you can easily expect one on one support.
To check how good a casino is, one can easily learn the terms and conditions. Sadly, on this website they’re so poorly written that they can't be taken seriously.
The casino is a total wreck and can’t be recommended it at all. However, there are still fans on this website who are satisfied with the payout methods and the way it operates.