Lucky Creek Casino

United States Flag
Accepts Americans
Fair Rating
  • Games and Software
    7
  • Bonuses and Promotions
    7
  • Mobile Version
    7
  • Banking and Money
    8
  • Safety and Trust
    7
  • Localization
    6
  • Customer Service
    6
Lucky Creek Casino
United States Flag
Accepts Americans

Lucky Creek Casino Review

Website www.luckycreek.com
Welcome Bonus $500
Owner Genesys Technology N.V.
Licenced By Curaçao
Established In 2009
Payout Percent 96%
Payout Speed 2-10 days
Games Offered Keno, Scratch Cards, Roulette, Video poker, Slots, Blackjack
Powered By
Number of Games 130+
Banking Options
  • EcoPayz
  • MasterCard
  • Neteller
  • Visa
  • Skrill
  • Bitcoin
  • JCB
  • Nordea
  • Check
  • Wire-transfer
  • American Express
  • Diners Club
Currencies CAD, EUR, NOK, USD, GBP, DKK
Support Channels Phone, Live Chat, E-mail
Casino Types Instant play casino, Mobile casino, Best Payout Casino
Screenshots
  • Accepts over 7 currencies
  • Unique web page with unusual game titles
  • Provision of digital currency deposit option
  • Great loyalty program modalities
  • Restriction for many countries
  • Website isn’t available in other languages apart from English

Games and Software

Selection of games 

The retinue of games awaiting visitors on the Lucky Creek casino is nothing short of fun. With over 150 title games, they're classified into the slots, tables games (blackjack, roulette, scratches, and video poker) hosted on the site. Even kenos are here for you. The casino doesn't only run a live casino. 

A very interesting thing about this casino is how it gives a short introduction to the storyline on which each game is designed. This is like giving a written description of a movie. This, no doubt, will connect players better to the games they want to play. 

Casino software 

The casino is in league with some of the all-time best in the software development market providers. Namely, they're Saucify, Betsoft, and Rival, enriching the site with their hot game slots. 

Ability to play for free 

New players can't play free games on this site. Lucky Creek is one of the few casino platforms that's very conscious of security on the webpage. There's a limitation to the kind of information you can access on the website if you aren't logged on to an account. It means visitors or intending gamers can't play demo games until they're fully signed up.

Progressive jackpots 

There are video slots on the casino that are progressive. But one can't ascertain the current accumulated wagers on them until being logged in to the site as an account holder. Some examples of these video slots are Mega Gems, Sands of Space, Show Me The Honey, Age of Spartans, A Viking Age, Monte Carlo Heist, and Traces of Evidence.

Ability to download games 

The games here can't be downloaded, but they're built for the unending gaming pleasure of its users. Whether it's on mobile or desktop, the experience is the same. The user only needs to be connected through uninterruptible internet access. 

Games without downloading 

The online casino is fit for real-time playing on any device browsers, whether it's Android, iOS, Windows, etc. Thus, they're suitable for usage without even being directly downloaded to the computer or any other type of device.

Bonuses and Promotions

Welcome bonus 

The online casino welcomes its new players with an awesome bonus of 100% up to $500 on the first deposit. This also comes with 25 free spins on an epic slot. To claim this, all a new player has to do is open an account, click on the cashier on the drop-down menu on the site, make a deposit, and claim the bonus with the code 'LUCKY1'. To get the free spin, use the code 'Marshal'. 

Though Lucky Creek online casino doesn't have so many games, they do make up for this by keeping gaming activities very interesting for their clients. They run tournaments and competitions to spice up the whole gaming experience. Below are some of the casino's innovative promotions. 

The Big British Cake: A new game from which you can win 25 free spins on any deposit using the code BAKING25

If you decide to make a deposit of $34, you get 65 free spins. Use the code ICEICINGBABY to claim this. You can make any deposit amount and qualify for a 125% bonus up to $600. This particular tournament rewards participants with medals. Currently, there's an ongoing tournament modality: 

  • When you wager $1 and win $5, you receive a Blue Medal
  • When you wager $1 and win $10, you receive a Bronze Medal
  • When you wager $1 and win $25, you receive a Silver Medal
  • When you wager $1 and win $100, you receive a Gold Medal
  • When you wager $1 and win $250, you receive the Diamond Medal

Prizes attached:

  • A Blue Medalist is entitled to 5 Free Spins
  • A Bronze Medalist is entitled to 15 Free Spins
  • A Silver Medalist is entitled to $25 Bonus Money
  • A Gold Medalist is entitled to $75 Bonus Money
  • A Diamond Medalist is entitled to $100 Bonus Money 
  • The Six Shooter Mondays: Here when you make 6 deposits or a deposit accruing to $120 or more between the last Tuesday and this week's Sunday, you get a whopping 66 free spins every Monday.
  • Happy Hour: When you spin for 4 hours between 6 AM and 10 AM and make a deposit, you'll be awarded 50 free spins. And if you're frequent on the Happy Hour bonus, that is you played 7 happy hours for 7 days, you can get amazing gifts like vouchers, free spins, bonus money, gift basket, etc. 
  • Reach for The Stars: This horoscope themed promotion varies according to times. For this month alone, a whole lot is lined up for players. Some include an expense paid trip to a flying adventure. Do well to check the 'Reach for the Stars' page to read up more. You'll love it!
  • The Big British Cake Wheel: You stand a chance to win interesting prizes and your luck  spins from this.

All bonus monies are subject to maximum wagering conditions/times before they can be withdrawn out of the account. The maximum wagering requirement is 60x.

Fairness of bonus conditions 

The casino's fairness in the administration of players' engagements on the website appears to be true. However, it's advisable that players, especially new ones, get familiar with the casino’s terms and conditions.

The VIP and loyalty program 

There's no VIP club at this online casino. Meanwhile, the perfect example of a VIP experience is what they've collapsed into the Leaderboard. A list of ranking players who have scored high points and accumulated points, thereby moving up the ladder of leaders on the online casino. The loyalty program is further categorized into levels or tiers. The bronze tier is for a new player who is expected to maintain a total point of 0 -2999. The Silver tier follows from 3000 points upwards, and so on.

Mobile Version

Mobile website

The mobile view of the website is colorful, unique, easy to navigate, and feeding in terms of information. Since the online casino doesn't use a mobile application, visiting the website on your mobile browsers brings you into Lucky Creek at once. The games are well-arranged for easy assessment. All mobile browsers are supported by Android, iOS, and Windows. 

Mobile app

Lucky Creek online casino doesn't have a mobile application. All-access is through desktop or mobile internet browsers at Luckycreek.com.

Banking and Money

Deposits and withdrawal methods

Lucky Creek supports the following channels to make deposits, whether it's your first or subsequent ones. 

  • Bitcoin: If you have a Bitcoin electronic wallet, then this is easy-peasy for you. 
  • Debit and Credit cards: They accept the likes of MasterCard, EcoPayz card, Visa Credit card, etc.
  • Pre-paid vouchers/gift cards: Skrill, Neteller belong to this category. 

Withdrawal requests according to a website can be made every day, but payments will only be made on Thursdays and Mondays. All documents involving identity cards to verify the withdrawal request should be handed to the casino within the stipulated period of 336 hours or 14 days. Failure to do this means the player will forfeit such requests. Withdrawals are paid to the same financial accounts which the players have registered with. 

Cash transaction security

The casino makes use of a heavily guarded network topology and a sturdy firewall with encrypted communication tunnels, which finally ensures transaction processes are safe. All these measures are also taken with authentication, periodic audits, and other access control routine checks. With these, transactions on Lucky Creek casino are never at the mercy of prying eyes or scrupulous efforts.

Withdrawal speed 

As seen on the webpage, this greatly depends on the location of the player and the payment method. In summary, withdrawal takes about 6-8 days to any of the credit/debit accounts. For a physical check sent by mail, this takes about 21 business days to reach you. Checks can be sent via courier or mail. 

Honestly RTP

A specific figure isn't stated in this. However, the Lucky Creek online casino boasts of having one of the best payouts in the industry.

Safety and Trust

Is it legal? 

The Lucky Creek online casino was licensed in Curacao. And so, it's a legal ground to explore your gaming cravings. 

Fairness checks 

No logo or written proof from the renowned bodies like eCOGRA and TST is on the casino's webpage. The line casino claims it observes the anti-spam code of conduct. It further states that its business is checked by the ICRA ( Internet content rating association) and claims to have its account audited by independent auditors and other globally accredited auditors. 

User data encryption 

Lucky Creek website doesn't give any information concerning how it protects users' data. It claims to uphold clients' privacy. But being plain about how it does this would have given more credence to the claim. Not doing this isn't transparent enough, and it may eventually mean that the information provided by players isn't safe.

Localization

Lucky Creek online casino doesn't support more than 1 language. That automatically shuts out some nationalities checking them out. 

The currencies accepted for transactions on the casino are Canadian Dollars (CAD), British pounds (£), United States dollars ($), Norwegian krone (NOK), Swedish krona (SEK), Euro (€), and Danish Krone (DKK).

Customer Service

Support availability

The present support systems for the casino's users are the live chat, international number, and an official email. The live chat option can be accessed on the website from the drop-down menus. The International number is 888-595-5835. Email is [email protected]

Quality of support 

The live chat option works all the time for as long there's an operator on the other side to reply to your chats in real-time. Same as the cell number and the email address.

Conclusion

There you have it — the decade-old casino at a glance. A professional take on this is simple. This casino surely has a unique feel to its services. Some of the games aren't the regular ones you may have come across. The bonus is fair enough. The winning streak here seems more sustainable. But fairness shouldn't be an oversight. Customers need to know you aren't leaking their information, or some other third party doesn't have access to it. So, based on this, this casino isn't recommendable for newbies. If you've been in the game for a while, and you know the ropes, you may want to have a go at them.