Roo Casino

United States Flag
Americans Not Accepted
Fair Rating
  • Games and Software
    8
  • Bonuses and Promotions
    7
  • Mobile Version
    8
  • Banking and Money
    7
  • Safety and Trust
    5
  • Localization
    6
  • Customer Service
    6
Roo Casino
United States Flag
Americans Not Accepted

Roo Casino Review

Website www.roocasino.com
Welcome Bonus $5000
Owner Digi Markets Limited
Licenced By Curaçao
Established In 2017
Payout Percent 97%
Payout Speed 0-3 days
Games Offered Keno, Scratch Cards, Roulette, Video poker, Slots, Blackjack, Baccarat, Craps, Bingo
Powered By
Number of Games 830+
Banking Options
  • MasterCard
  • Visa
  • Neosurf
  • Bank Transfer
Currencies AUD, CAD, EUR, NOK, USD, SEK
Support Channels Live Chat, E-mail
Casino Types Fast payout casino, Instant play casino, Mobile casino, Live dealer casino, New casino, Best Payout Casino
Screenshots
  • Web page is easy to use
  • Web written contents are understandable
  • Availability of rewards to loyal clients
  • Great promotion packages
  • Information on licenses is not on the website
  • Few banking choices
  • Restrictions for some countries
  • Website is only available in English

Games and Software

Selection of games

With over 830 games and counting, Roo casino sure means business. Having made an entry into the industry in 2017, it’s gradually becoming a force to reckon with in the leagues of the top guns in the gaming world. Variety is what you’ll be met with as you visit the site. The games are divided into different tabs such as the:

Hot games: Containing the most popular games played on the casino at the moment. Examples include The fortune Pig, Lucky Fish, Racetrack Riches, Roo Riches, Gold Vein, European Roulette, Dragon Tribe, Sunny Fruits, Punk Pocker and many others. Then you have more individualized ones like the New games, Casino jackpots, table games, video slots and the parent All games tab.

The New games: Games here are tagged with the 'New labels' to show they’ve just been added to the platform. Some Examples Here are Loony Blox, Barbarian fury, Golden boots 2018, Fruits and Bubbles, Royal Seven, Fishin for Gold, Solomon the King, etc.

The table games are the common land-based casino games you know of, however, now played on a virtual plane. There you have the poker, Roulette, Baccarat, Blackjack, Sic Bo, Keno, and scratches. Some of the tile games here are: Magic Poker, Three card poker, Tennis and Football scratch, Spin Lotto scratch, European, American, and VIP roulette. Some of the table games are live dealer games which means you’ll be interfacing with a real figure on the other side of the internet divide...How cool!

The casino also has Jackpots games where users can win big and smile at the bank. They have seven games under this tab. Some of these are Neon reels, Lucky Leprechaun, Bewitched, Lucky Clover, etc.

Next up are the video slots. From all indications, it won't be out of place if you refer to the Roo Casino as a slot сasino. Their collection of video slots is super interesting. All come with a fair Random Number generator. Slot lovers, you should check out this corner of the casino. Some of the title games you’ll see here are: Crystal ball, Books and Pearl, Book of Crazy Chicken, Chicken Party, Wilo Energy, Books of spells and so much more.

The Roo online casino also has this tab that brings all the games under one fold for easier accessibility. Nothing beats convenience in customer satisfaction. They also have this 'A-Z' feature to arrange the games alphabetically. And if you wish, you may want to view the games by titles as opposed to the clip peek.

Casino software

The software used by the casino is provided by some of the very household brands in the software business. Talking of BetSoft, IsoftBet, Booongo, Booming games, Realistic, Tom Horn games, No Limit City, Playson to mention a few.

Ability to play for free

Games here can't be accessed for free let alone playing demo versions. The website redirects you to formally join the casino to gain access to the games.

Progressive jackpots

Although the progressive wagers on each aren’t shown any doubt the games under the casino jackpots are progressive jackpot games. A bulk of the games, if not all are slot games.

Ability to download games

Games on the Roo casino aren’t available for download. But when finally join the 'Roo' family, you can log onto your account through your browsers on any operating systems and play for real money.

Games without downloading

When you log onto your account, then and only then can you play the games through your internet browsers. The games are designed to adapt to any kind of browser across platforms. All you need to make sure of is a steady internet connection, you will love definitely enjoy every bit of the moment you spend playing.

Bonuses and Promotions

Welcome bonus

The Roo online casino offers a mouth-watering 200% bonus of up to $5000 with a first deposit as low as $20. This is impressive! Other bonuses in handy as well. For example: On what they call the 'Early Bird Happy Hour', clients that come online between 9.am to 10.am AEST have 50 free spins on fire Steel for a deposit of $30 and more. That's not all, you could also change it for a 30% bonus of up to $100 for a deposit of $50 or more.

Other promotional offers are:

  • The Twice as Nice: Where you can claim a 10% bonus up to $100 or take up 10 free spins on Fruit Zen with a deposit of $30.
  • The NIFFY bonus: On this, you can get a 35% bonus up to $100 on a deposit of $50.
  • Keepin' it Reels: Get 30 Free spins on Alkemor's Tower slot game for a deposit of $30 or more.
  • The Matchmaker: Where you can have for yourself a 25% bonus up to $100 for a deposit of $30 or more.

Fairness of bonus conditions

To all intents and purposes, we’re of the stance that the conditions surrounding claiming these bonuses aren't harsh at all. In some cases, the casino still holds the right to decide and determine the course of action. We also want to advise new users to ensure they read and understand the T&Cs before they take further steps.

VIP club and loyalty rewards

The Roo Casino runs a somewhat closed-door VIP clique. Because customers don't get to know how to belong to this 'Sacred order'. There’s no information on how to get in at all. Maybe it's some marketing stunt. But these are the benefits attached to the VIP club membership:

  • Special Roo Casino Host: Your personal Casino companion who manages your casino experience, informing you about exclusive deals and offers available. Someone you can also ask questions about the challenges you encounter on the site.
  • Exclusive Loyalty program: Here you enjoy more bonuses for your plays. You also get to be invited to social events and enjoy other exclusive benefits.

The loyalty program

The loyalty program rewards frequent players with a point-based reward system. This is in levels/class though. Below is a breakdown of the whole thing.

  • First of all, users can belong to any of the three-class, be it Silver, Gold or Platinum. You have to earn 1000 points to be in the silver class, 2,500 points for Gold and 5000 for the Platinum class. If you earn points so well, then you’ll also belong to tiers of point earners by frequency. This adds up to how fast you’ll be able to get points. They’re the 5% for silver acceleration, 10% for Gold acceleration and 15% for Platinum acceleration.

 In addition, point allocation is based on the following measures.

  • When you bet $10 on slots, online bingo, arcade games, and scratch, you earn a point.
  • When you bet $50 on table games except for video poker and crap games, you earn a point.
  • When you bet $100 on Sic Bo and all roulette games, you earn a point.
  • When you bet $200 on Video Poker and crap games, you earn a point.
  • When you bet $1000 on Classic Blackjack and All Aces video poker, you earn a point.

Some other secondary conditions apply to these loyalty points. They are:

  • Loyalty class can only be attained within 30 days.
  • You can only convert at least 500 points at the rate of $1 to 100 points. To do this, follow the direction as stated on the 'promotions and rewards' tab. The bonus money has to be wagered at least 50x before they can be withdrawn.

If you don't use your loyalty points after 30 days, it expires.

Mobile Version

Mobile website

One of the foremost beauties of this online casino still remains webpage. Designed in a regal color choice, the free and everything laid on it contrasts perfectly with the black background. The mobile version of the Roo casino offers more than convenience in navigating the nook and cranny of the website. It's supported on browsers on Android, iOS, iPad, and Windows devices/smartphones.

Mobile application

The mobile application can be downloaded from the website for more personalized and 'mobile' use. Visit the website at www.roocasino.com. Click on the drop-down menu button, then follow instructions on how to download the application.

Banking and Money

Deposit and withdrawal methods

As shown on the webpage, deposits can be made by new users through debit cards such as the VISA and Mastercard. The NeoSurf prepaid voucher is also accepted by the casino. Credit cards are also a fast means of deposits.

Withdrawal is processed based on request through the website. Any other channel isn’t recognized. The online casino will demand documents to prove the authenticity of the user making the withdrawal. Documents like a Government-issued Identity card (Driver’s license, voters' card, Passport all belong to this category). Some other things demanded are Proof of residency, utility bills, notarized documents, photos of credit/debit cards (Back and front part), etc.

Please note that the minimum withdrawal amount is $100 through other means and $350 for bank transfers. The maximum withdrawal per transaction is $5,000 and $10,000 within 10 working days. Any withdrawal request that isn't followed up within 48/hours will be forfeited. Withdrawal also comes through the same account for deposits. This means you’ll most likely receive your winnings through the same deposit means.

Cash transaction security

The Roo online casino uses a 128 bits SSL encryption protector to secure the information provided by their clients. This is common within the industry. So you can rest assured your data is safe.

Withdrawal speed

Withdrawal speed falls between some hours after the request is made, and documents' confirmation to days depending on the work uniqueness of the banking choice selected.

Honestly RTP

The Roo Online Casino pays out at 97% returns to player. This is a fair deal to be honest. As the years roooooll by, it’ll be certain if it’s their culture to stick to the stated RTP.

Safety and Trust

Is it legal?

The casino’s website didn't present any information or graphic evidence on this as other licensed casinos does. However, we contacted the casino administration and they reported that Roo Casino was licensed in Curacao. Fingers crossed on this. We would to state here that such an omission is highly dangerous for the brand's public perception.

Fairness сhecks

The same thing is repeated here. Bodies like eCOGRA and TST are the look-out-for licenses as far as fairness, customer integrity and protection is concerned. But unfortunately, none of these bodies is referenced by the casino on their webpage.

User data encryption

The data of customers is protected using the SSL encryption tech. This is an industry standard and it's being engaged also by the casino to shield users' data from any third party access.

Localization

The Roo online casino's website isn’t available in multiple languages. English is the only language of communication on the site. Currencies accepted for financial transactions on the online casino are the Euro, the Canadian Dollars, the Swedish Krona, the Norwegian Krone, the United States Dollars and of course, the Australian Dollars.

Customer Service

Support availability

The Roo online casino customer support systems work all time, all days to attend to clients' questions and problems and provide solutions to the same. There’s the live chat and electronic mail options. Email address is [email protected]

Quality of support

The live chat option is instant while the email option takes few hours to a day to be attended to and give replies to the same.

Conclusion

There you go, all you need to know before you start rooolling with the Roo online casino. A casino without a bold declaration of its legal status can’t be. But you can decide to give a trial to this young casino. Either ways, you still rule your gaming world. Or scratch that, you still 'rooouule' your world. It's your money, it's your time! Make it count!