Supernova Casino Review
|Owner||Blue Media N.V. Casinos|
|Payout Speed||1 - 7 days|
|Games Offered||Keno, Roulette, Video poker, Slots, Blackjack, Baccarat, Craps, Bingo|
|Number of Games||220+|
|Currencies||AUD, EUR, USD, ZAR, GBP|
|Support Channels||Phone, Live Chat, E-mail|
|Casino Types||Fast payout casino, Instant play casino, Mobile casino, Best Payout Casino|
- Interesting games
- Highly responsive customer service
- Comprehensive reward packages
- Games are compatible with mobile devices
- Easily redeemed bonuses
- Minimal mobile display experience
- Limited language options
- No mobile apps
Selection of games
Games on Supernova are numbered 220+. Considering the number of games offered by the casino, a user can easily become overwhelmed by their selection. To avoid this, the casino provides a tab to find games based on the game type and the release date.
- Table games: Typical table games that you find in a brick and mortar casino. 2 roulettes (Roulette American Mobile and Roulette European Mobile) and 1 blackjack (Blackjack Mobile) are present on the site.
- Slots: They are of the 3-Reel Slots and Video Slots category. 3-reel varieties include Almighty Dollar Mobile, Big Bang Buckaroo, Chicken Little Mobile, etc. Video Slots are 5 Reel Circus Mobile: Catsino Mobile, Fruit Splash Mobile, and many more.
- I-slots: Games under this category include Cash Cruise, Reel Crime, As the Reels Turn, etc.
- Video Poker: This section is crafted to transport video poker lovers to a place of fun without limits. Examples here are Deuces Wild, Joker Poker, Aces and Deuces.
- Specialty games: For players with no specific favorites, there are games like keno, bingo, and sudoku.
The software used by Supernova is one of the best, and their software is produced by Rival Gaming. The software is really sleek, and obviously, a lot of effort was put into its design.
Ability to play for free
Before you can be granted permission to use the services on the website, you'd need to create an account. There's the 'play for fun' option on the log-in page for users willing to get the hang of the game before betting.
Progressive jackpots aren't available at Supernova casino.
Ability to download games
At Supernova casino, no feature allows you to download available games. Nevertheless, all of them can be instantly played on the website either via your mobile phone or desktop devices.
Games without downloading
On the website is where your favorite games can be enjoyed without downloading them. The site is simple and easy to navigate.
Welcome bonuses are a significant deal on Supernova casino. They offer various bonuses in different forms. A first time user of the website is entitled to a bonus reaching $500 with NOVA500 as the accessing word. This is for the first category of bonuses which is tagged 'Bonus 1', given after the first deposit. There's a 40x wagering requirement on this bonus on slot games, and players need to wager at least 45 times on non-slot games.
NOVA250 grants access to Bonus 2. As the figure '2' implies, it's given on the first 2 deposits. A player can lay boundless claims on this bonus. A player can also benefit from a 300% commission on Arabian Tales under this bonus category. A minimum deposit of $25 and a 40x wagering requirement are required to avail yourself of this.
Bonus 3 is suitable for lovers of card games. If the above-mentioned bonuses don't tickle your fancy that much, you could opt into this bonus haven with NEBULA125. You get a 125% match reward on your deposit. It's only possible on the first 3 deposits, and there are no barriers to the amount over which the bonus can be claimed.
And finally, bonus 4 comes with roulette lovers in mind, offering an amazing 75% commission to soar in the gambling world of roulettes. COSMOS75 is the code to use. Supernova venue offers these with other monthly and free point perks.
Fairness of bonus conditions
The conditions are well-obliged, and some users have reported the casino was generous enough to even offer them birthday bonuses.
VIP club and loyalty program
Both VIP clubs and loyalty programs are available in the Supernova gambling universe. But information on how to join isn’t provided by the casino. It's the responsibility of the casino to choose users who enjoy this offer after they must have applied.
Supernova casino loyalty points aren’t also available for every game. And users can’t demand loyalty point rewards nor purchase them. If any user qualifies for the loyalty point rewards through the acceptance into the VIP club, the management will get across to them and give directions on how to access their rewards.
Supernova casino is one that's definitely easy to love and understand. The website has many features that aid usage and help avoid getting overwhelmed with technicalities of any sort. And it also has templates that help to increase customer satisfaction. The mobile interface is good but can be better. A little attention to the quality of the display would add sparkles to the visual impression of the mobile casino.
A brilliant feature of the Supernova mobile platform is that once loaded, it displays extensive information on bonuses, cashout policy, mobile experience, FAQs, and collection of games. And the “play at Supernova casino” option is available under each of these listed information sections, leading directly to the login/registration portal. The deposit options on the website’s mobile adaptation are limited, compared to the PC version. Options like Bank Wire and Bitcoin available in the broader desktop version are absent, but users can always return to the PC version to use these options if they need to.
The Supernova platform doesn’t have a mobile application. The web view, however, is compatible with iOS and Android devices. The mobile version of the website is a bit less than the desktop version in the number of displayed features and display quality.
Deposit and withdrawal methods
The accepted payment options are:
- MasterCard and Visa Card
- Bank Wire
To ensure the safety users’ wins and be at the deciding end of its processes, the casino has put security checks in place. Here are a few of them:
- Before deposits can be made, verifications are made via mobile number.
- Before any cashouts can be made, the casino has to validate the transaction.
- While waiting for the withdrawal to be processed, a user cannot enjoy any other bonuses.
- Submission of identification documents to firstname.lastname@example.org has to be carried out.
While withdrawals are free from other selected modes, withdrawals via bank transfers and credit cards aren't free. A charge of $50 has to be paid by a user opting out for this mode of withdrawal.
Withdrawals are processed within 10 days.
Cash transaction security
Supernova casino takes customer safety seriously. Every transaction is shielded by state-of-the-art security software. An RSA public/private key encryption is used, and credit card transactions aren't left to happen without stringent security parameters.
Supernova online casino doesn't delay withdrawals just for no reason. Delays can only arise in the case of suspicious activity. Withdrawals take about 7 days to be processed. Withdrawals can also be canceled if suspicious activity is noticed.
Supernova online gaming inn brags of a reputation of a highly consistent return to players, consistently earning positive reviews in this regard.
Is it legal?
Information on licensing and authorization of the Supernova casino isn't openly available. Although the casino claims to have their legal score sheets wel- ticked by the gaming boards of countries within their jurisdiction, many users would need to have more tangible proof that their activities are safe. Hopefully, this would be looked into.
An initiated chat with the casino reveals that the casino payouts and winning combinations are randomly generated and have been subjected to uncountable tests in game rounds totaling hundreds of millions of times.
User data encryption
Users’ data and activities are encrypted using SSL technology to ensure that all users' information is secure from threatening attempts.
Although Supernova casino has been around for quite a while, users can see a slight disregard for expansion. The website is currently available in only English and French.
The customer service provided by Supernova is excellent. Prompt and helpful responses are provided. There's also a live chat for complaints. The responses are comprehensive, and the conversation is left open for a longer time than in most casinos before a close is initiated by the customer care agent. Emails and phone calls can also be made.
Quality of support
This is another commendable area of their services. Support is very timely and helpful.
Overall, Supernova casino has built a reputation that makes it stand out as one of the best online casinos. With a consistent payout percentage, stellar customer support, brilliant game offerings from a world-class gaming software provider, its spot on the top is indubitable. Although there's a need to look into the language expansion on the site, they've built a trust with their users that makes them a top competitor. They're highly recommendable. Catch the most fun as you rocket through the Supernova galaxies. May the stars of luck shine on you!