Treasure Mile Casino
Treasure Mile Casino Review
|Owner||Genesys Technology N.V.|
|Payout Speed||1-10 days based on channel|
|Games Offered||Keno, Scratch Cards, Roulette, Video poker, Slots, Blackjack|
|Number of Games||200+|
|Currencies||CAD, EUR, NOK, USD, BTC, GBP, DKK|
|Support Channels||Phone, Live Chat, E-mail|
|Casino Types||Instant play casino, Mobile casino, Best Payout Casino|
- Accepts Bitcoin payment
- Instant play
- Live chat
- Simple but appealing website design
- Bonuses and promotions
- Navigation ease
- Unique game selection
- Poor customer support (recent time)
- Withdrawal delays
- Unavailability of Live Dealer games
- Limited Slots
Treasure Mile Casino was once praised very much because of the variety of games. Besides, the game vendors they partner with are well-known and loved by many in this field. Among them, the first place is devoted to a gaming vendor named BetOnSoft (now referred to as Saucify). Collaboration with such a technological provider has built a casino reputation to a great extent.
Selection of games
- Slots: Everyone's favorite when it comes to taking all the diverse forms and putting them together. Regardless of whether it's video slots or classic slots, this selection is available to all on Treasure Mile casino. The sad part is their bonus features are limited or even non-existent when it comes to classic slots.
- Video poker: This game can keep whoever is playing at it for as long as possible.
- Keno: When lotteries decide to take on a whole new form, this game is conceived. Whether regular, power, or super, users should give it a chance.
- Scratch: Nothing says lucky better than these. When you decide to give up the traditional down a few streets to find a vendor and just look at your computer or whatever mobile device, you can get these.
- Blackjack: Coming in different shades of awesomeness as the European, Atlantic City, Vegas strip, and Single Deck, You'll definitely get absorbed in the epic fun time the game offers.
The leading Software producers for Treasure Mile casino include:
- Saucify (formerly called BetOnSoft)
- Rival gaming
Saucify and Rival gaming were both established in the same year as the Treasure Mile casino itself. That is 2006. This paints a picture of a group of newbies willing to take a chance with each other, and if honesty prevails, it can be said that they worked well.
Ability to play for free
All arrows point to the inability of players to have any kind of fun on the website without registration. Typically, online casinos have a demo option for non-users to have a taste of how things go down in the site. But Treasure Mile casino seems to be lacking this feature.
A casino that offers progressive jackpots can be likened to a gambler's heaven. This casino, however, doesn't guarantee this heaven.
Ability to download games
Like many other casinos, it's possible to download the Treasure Mile casino application, but there's no option to download the individual games on the casino.
Games without downloading
Treasure Mile casino can easily be accessed on the website, and all the available games as well. Insofar as the user isn't in an area with restricted access or using a VPN, the site is sure to work correctly and enable said users to play all the games it offers.
Many casinos, if not all, have discovered that the best way to every gambler's heart (and pocket, as it might be) is to give them more value for their money. Promotions exist so that users can get a chance to aim higher or at least feel like it every once in a while. Treasure Mile casino happens to be one of those casinos with many promotions and bonuses for every kind of gambler to choose.
The bonus is spread on those users who recently signed up or are considering it, and includes a number of deposit-free bonus spins. As a celebration of sign up, you get 25 of the previously mentioned bonus spins on a game named Bucksy Malone.
Fairness of bonus conditions
With so many promotions, it might as well be more than fair because Treasure Mile gives quite a lot by implementing these promotions. Most of these promotions come with specific steps that must be followed before reaching the promotions. The steps mentioned, yet, are elementary and straightforward. Most of the time, all Treasure Mile needs is a deposit.
When talking about keeping users interested, Treasure Mile casino mastered the art. By implementing a promotion that picks users at random, all the users are compelled to continue logging in, as any day could be their lucky day. This promotion and a few others is one way of rewarding the loyals to Treasure Mile casino.
The promotions include:
- Zero Gravity Experience: Amazingly, this promotion exists outside of the game. With a deposit of $60, a lucky individual stands a chance to win a ticket qualifying them for a once in a lifetime opportunity spanning three nights. The experience involves a feeling of weightlessness that’s technologically induced to make you feel like an astronaut in space.
- Reel-Xtreme: This exists within the Treasure Mile casino and qualifies its winners for 30,000 coins and free spins.
- Bonanza drop - Every Thursday, Treasure Mile casino hands out $10,000 to a user. A random draw chooses this user.
- Happy Hour: With this promotion, every user that logs in between 6 AM and 10 AM gets 50 free spins. Not only that but, getting these free spins for 7 consecutive days sets the user up for even bigger prizes in a lucky draw.
Classy and straightforward looks impressive, and they know it. Treasure Mile's website is straightforward to navigate. With the very simple interface and website design, a feeling of ease comes to many users who can attest it. Navigating the website, performing searches, and accessing various parts of the site come very easy for most, and despite the plainness, there’s a sophistication to the website.
Access a browser first, before the website can be both a chore and a bore. A direct path, however, to the Treasure Mile casino is more desirable. Hence, there exists a mobile app as a direct entrance to all the fun and excitement that the casino has to offer. Practically all the features on the website are on the mobile app. This makes the app a souvenir and a beneficial one at that.
Deposit and withdrawal methods
The different methods through which money passes in and out of Treasure Mile casino include:
- Skrill - Web wallet, Visa, MasterCard
- EcoPayz - Web wallet
- Neteller - Web wallet, (Net+ Prepaid MasterCard)
- Bitcoin - The fact that this option is available on Treasure Mile casino is one of the main reasons its banking and money sector isn't rated completely low. Not many casinos (or services for that matter) have advanced enough to the point where this is an option.
Cash transaction security
Typically, the mediums that Treasure Mile casino employs would guarantee security because they’re registered and well-known channels. However, due to the casino's defaults in terms and situations of payouts, the safety can't be guaranteed to the full. Complaints have been received time and again of these defaulting situations from Treasure Mile, and not many of them have been resolved.
The speed at which user withdrawals take place or would usually occur depends on the option chosen by them. Defaulting of Treasure Mile casino is also taken into consideration. Some transactions would take place in the space of 48 hours. For others, 10 days would pass before their withdrawal request is appropriately and fully processed.
Based on all the complaints, there's nothing candid about this. Players receive their payouts late, sometimes, not at all. Some even reported that their accounts were altogether deactivated before they could proceed to make a withdrawal request. These deactivations are said to have occurred without warning and for no just cause.
Is it legal?
Treasure Mile casino poses as licensed and backed by Curacao licensing authority. Yet, after an in-depth look, their so-called licensing is being questioned. This questioning can be attributed to the fact that many complaints have been neglected or proper solutions to them haven’t been found. Attempts have also been made to clarify this, many of which ended up minimally useful or entirely futile. In this case, it can be said that the license is either fake or has other fishy situations surrounding it. As a result, the legality of Treasure Mile casino is questionable.
As regards fairness to users, the casino can't be said to be entirely fair if users have complaints like they currently do. The fact that the legal status of the casino is questionable is also unfair to users who believe they are participating and dealing with a legal entity.
User data encryption
Regardless of the uncertain legal status of the casino, it's seen to prioritize user security. All necessary steps to ensure the data provided by users on the website are kept safe, and any situation that results in things being otherwise is explained.
Treasure Mile casino is restricted in quite a lot of areas and regions. The languages available on the website can be counted on both hands. English, German, French, Spanish, Swedish, Greek, and Italian are the only available languages on the site, and this might be because other countries with other languages don't have access to the website.
Mostly following the supported languages, the supported currencies on the Treasure Mile casino's website include Canadian Dollars, Denmark Kroner, Euros, British Pounds sterling, Norwegian Kroner, Swedish Kronor, and US dollars.
Treasure Mile casino says their customer support is available 24/7. Yet, after various trials by users, the availability has failed the test. On several occasions, users don't receive a reply when they reach out. In situations where they do reply, the replies are late.
Quality of support
As said earlier, replies come late to customers in need of help. In addition, the replies are also unhelpful on certain occasions, and sometimes, they’re conveyed such that the user can and most likely will take offense. This translates into the support being of poor quality. If the support were better, perhaps the numerous customer complaints would have been attended to and possibly even solved.
Treasure Mile casino has its legality in question, and this stands as enough reason to blacklist them. Also, they apparently pay little or no attention to the needs of their customers when they reach out. Many of the reviews carried out within the early periods of Treasure Mile's existence were positive, and the ratings were excellent. It's possible they initially had the license, and it was withdrawn for some reason. Whatever the reason for this, it's impossible to be sure as Treasure Mile casino isn't providing information as regards this.
In conclusion, the casino has what it takes to be a near-perfect one. It seems it has been at that position. A fix in all these glitches, and they might be on their way back there.