True Blue Casino

United States Flag
Americans Not Accepted
Fair Rating
  • Games and Software
    6
  • Bonuses and Promotions
    7
  • Mobile Version
    8
  • Banking and Money
    5
  • Safety and Trust
    6
  • Localization
    5
  • Customer Service
    7
True Blue Casino
United States Flag
Americans Not Accepted

True Blue Casino Review

Website truebluecasino.com
Welcome Bonus $2000
Owner Ace Revenue Casinos
Licenced By Costa Rica
Established In 2018
Payout Percent 95%
Payout Speed 5-7 days
Games Offered Keno, Roulette, Video poker, Slots, Blackjack, Baccarat, Craps
Powered By
  • Real Time Gaming
Number of Games 150+
Banking Options
  • MasterCard
  • Visa
  • Neosurf
  • Bitcoin
  • American Express
  • Discover
Currencies AUD, BTC
Support Channels Live Chat, E-mail
Casino Types Instant play casino, Mobile casino, New casino, Best Payout Casino
  • Good design and theme
  • Good slots
  • Progressive jackpots
  • Great selection of bonuses
  • Few games
  • No live dealers
  • No other language options
  • High wagering requirements

Games and Software

Selection of games

Gambling is like shopping. Why is it so? You just browse and try to opt for something you like. So, before you’re to spend your money, you’ll want to know if a particular thing is worth buying. Choice and quality are critical when talking about games.

True Blue casino doesn’t offer many games. The selection range is a bit disappointing. Yet, the quality pays off.

Casino software

So, what's about graphics and gaming experience? When clicking on the games, you enjoy the content and what it offers. Graphics are with top-notch quality. But, unfortunately, the site’s sole provider is Real Time Gaming (RTG). So, this can be considered a bit disadvantageous.

Ability to play for free

Let’s come to an essential aspect. How to play? It’s done instantly on this platform, provided you have internet access. You don’t need to download something extra. So, start enjoying it immediately. Thus, the whole process is easy, indeed. You just pick a game. Then you’ll see two options on the game: Real Money and Practice. The Practice mode allows entering the game without registration. But if you’re planning to get things more real, you can spend your real money, or you have a Bitcoin choice.

Progressive jackpots

Online pokies offer some games with prizes. Sorting out one with a jackpot is also possible, and you can see the most generous. Also, at the same place, you’ll see the recent and top winners with their jackpots.

Ability to download games

The site has the download choices. You can easily download and enjoy the desktop app. The only thing you need is to have internet access.

Games without downloading

It's time to have a glance at the game lobby. What’s the site ready to offer? When accessing this lobby, you’ll notice some options. Also, you can organize the games according to alphabetical order, release date, popularity, etc.

Online Pokies (Slots): More than 120 ones are waiting for you. These slots are unique, as RTG is good at creating digital slot machines. Moreover, here you have exciting options for sorting: jackpots along with themes. The latter is about giving you gaming experience more exciting themes like Asian, Music, Luxury, and so on. Some games with the biggest jackpots are below:

  • Rudolph’s Revenge
  • Naughty or Nice
  • T-Rex 2
  • Goldbeard
  • Coyote Cash
  • and table games

Table Games: Standard ones offered by the site. You can pick any. Admittedly, the range isn’t so big, just 12 to enjoy. The popular ones on the platform are:

  • Blackjack
  • TriCard Poker
  • Suit’em Up
  • Baccarat
  • European Blackjack

Video Poker: Another impressive set to play. Again, not so many, only 14 ones to play. Some of them are:

  • Aces & Eights
  • All American Poker
  • Deuces Wild

Specialty: Under this section, you’ll find some uncategorized yet nice stuff. You can pick from 7 ones in total.

New: Under this section, you’ll discover some new releases and updates.

Besides all these, you may expect something more unique and known as Live Options. Live dealers on the site are significant. Offering the genuine gaming ambiance is good, but, unfortunately, you won’t be able to find here on the platform.

Bonuses and Promotions

Welcome bonus

The site has a term Real Money Account, which means having a fully registered and approved account on the site. It’s catering to the Aussie audience, both for Australia and New Zealand. It grants a 200% promotion with the maximum possible value of $2,000 with the promo code TRUE200. The least likely deposit allowed is $15. Moreover, upon depositing, you’ll be given 33 slots on IZOMBIE.

There are some other promotions to look at. Some examples are below: 

Our Newest Games:  With the promo code 300WISHES, you get 300% for a $30 deposit. Also, you’ll get 30 spins on 5 Wishes.

14 Free Spins: Each day is an opportunity for you. Here, you’re granted free 14 spins daily provided you deposit. Login, deposit, and claim your reward. Here, the wagering times are at least 60 times. Among other promotions, this is very high.

Limited Time Offer: Big Blue: The bonus is changeable yet appealing. Here you’re to find out some good promotion for a particular period. In this case, since March 2020, the present one is with the promo code BIGBLUE. For this promotion, you’re to deposit at least $50.

It’s devoted to slots only, and the aim is to get benefits from Pokies. To cash out, you need to wager at least 30 times. The recommended games are Cleopatra’s Gold, Asgard, etc.

Fairness of bonus conditions

Most promotions are deposit-based, and you have to wager at least 30 times. To tell it’s a very high requirement is wrong. Yet, it doesn’t mean it’s too low. So, it’s on average.

Interestingly, promotions are abundant on the site, a quality common to many Australian casinos. Below you’ll see some promotions, yet the promotion selection is quite excellent. Some are stable, while others are temporary.

Yet, not everything is rather clear for clients. For example, you’ll see many promotion ads on the screen, yet it’s hard to get the full terms and conditions. Even finding the wagering requirement was a bit problematic. So, unfortunately, the info isn’t very easily accessible.

VIP club and loyalty program

It’s not evident regarding this program. Upon accessing the site, you won’t find any info on what exclusive benefits and levels regulations are. However, you can find some details on the site. Being a VIP member, you can receive generous bonuses with low or even no wagering conditions. So, for some promotions that are specially dedicated to the site’s elite group, you don’t even need to bet to cash out. You just win and cash out.

Also, another exciting stuff about this program is the Monthly Cashback. This promotion comes with the requirement to bet at least 30 times for slots, and for other games, you’ll have to bet at least 60 times.

Mobile Version

Mobile site

As many casino sites, you have an opportunity to access your casino, not sitting in front of your computer. Everything is so simple. You just take your device and just start your adventure on the go. Without any trouble, you only receive almost the same as from the other version.

Yet you better keep in mind the games section on the mobile version is accessible from the button INSTANT PLAY, existing on both versions. Since this version is smaller, you won’t take the direct game options.

Mobile app

Alas, you can’t play a downloadable application. Your mobile casino is good in all systems, whether iOS or Android. Yet, a downloadable app on this version isn’t accessible yet.

Banking and Money

Deposits and withdrawal methods

Deposits and withdrawal are all casinos’ important aspects. The site’s problematic side is the absence of more explicit information. No doubt, the website ensures all your data is safe, but some important details are missing. So, what can you discover here?

To withdraw, you may be free or charged. The maximum charge is $40. Another drawback is the payment methods, which include only VISA, NEOSURF, MASTERCARD, and Bitcoins. The site administration doesn’t mention the other payment ways.

Withdrawal speed

The deposits are made instantly. Yet, the withdrawal process can take a little bit longer: from 5 to 7 business days. 

Cash transaction security

Thanks to security encryption technology, all your transactions are safe. All your data regarding your payments are secure. In case problems occur, you can always contact the support team.

Honesty RTP

What do you know about the RTP concept? It’s a ‘return to play’ percentage. No doubts, after some time on the site, you want to get some lost bucks, don’t you? Let’s say you’re a regular player on the site. Within a particular time, one year, for example, you bet some money or Bitcoins, and you just expect to get your money back.

Some sites have information regarding this percentage, and in some cases, it can be 96%. This means after a while, you’ll receive this percentage. What’s the casinos’ trick here? Simply, they indicate their RTP based on their specified games. Thus, before you commence your journey, you better know some with the percentages specified.

However, this is where you get disappointed. Why? Because such information isn’t available on the site. True Blue casino doesn’t ensure your money back. That's why the decision to create a Real Money account is your one.

Safety and Trust

Is it legal?

Yet, the positive thing is the site’s GLI certification. Gaming Labs International (GLI) is an independent third-party body inspecting and testing electronic games. It’s important if you’re wondering about the site’s legal side. So, True Blue casino is a legal platform, but still much is lacking.

Another interesting point is the Complaint Dispute(CD) presence on the site? What’s it? It’s a third-party organization where you can complain about your problem relevant to the platform. However, on the Terms and Conditions, you’ll discover a point saying in case of dispute occurs, the site’s decision is final, but you may complain to the CD.

Fairness checks

Yet, it lacks some certifications like eCOGRA or something relevant. Moreover, you can’t find some info regarding the RNG (rapid number generator). Much is unclear about independent auditing. So, fairness isn’t transparent on True Blue casino online.

User data encryption

What about safety on True Blue? One good point is the site’s 256-bit SSL security responsible for your private and financial information.

Localization

True Blue casino is catering to the Aussie audience, so don’t expect too much like language and currency options. The only language is English, and the currency is the Australian dollar. You may use Bitcoins as your currency on the site.

Customer Service

Support availability

If you have problems, whom do you call? Sorry, you can’t call anyone as you can’t use phone calls on True Blue casino. You just have 2 options. The first one is a live chat. However, you must be signed up to use it.

The other way, you may contact through email. You can write to [email protected] Yet, you don’t need to be a registered member of this service.

Quality of support

The answer comes within a short time. Moreover, the support team is kind and professional. Thus, all your questions and other issues will be dealt with great care and instantly.

Conclusion

Overall, despite the high-quality support, great slot games, and great bonuses, True Blue casino needs revising its concepts in providing top-notch service. Much is absent on the site, and some dubious promises to its clients aren’t doing a great job. What should be improved?

  1. This platform doesn’t provide any games from different providers.
  2. Much isn’t indicated by the site, for example, information about the site foundation and owners.
  3. Even if the site design is pretty and appealing to its clients, it still has some setbacks when you’re to click on the games, and the screen can get stuck.