Uptown Aces Casino

United States Flag
Accepts Americans
Fair Rating
  • Games and Software
    6
  • Bonuses and Promotions
    9
  • Mobile Version
    6
  • Banking and Money
    7
  • Safety and Trust
    6
  • Localization
    5
  • Customer Service
    8
Uptown Aces Casino
United States Flag
Accepts Americans

Uptown Aces Casino Review

Website uptownaces.eu
Welcome Bonus $4000
Owner Deckmedia N.V.
Licenced By Curaçao
Established In 2014
Payout Percent 97.5%
Payout Speed 1-2 days
Games Offered Keno, Scratch Cards, Roulette, Video poker, Slots, Blackjack, Baccarat, Craps
Powered By
  • Real Time Gaming
Number of Games 190+
Banking Options
  • EcoPayz
  • MasterCard
  • Neteller
  • Paysafecard
  • Visa
  • Skrill
  • Bitcoin
  • Litecoin
  • Wire-transfer
  • American Express
  • Direct Money
Currencies USD, BTC, LTC
Support Channels Phone, Live Chat, E-mail
Casino Types Instant play casino, Mobile casino, Best Payout Casino
Screenshots
  • Variety of Payment methods
  • Cryptocurrency friendly
  • Efficient mobile version
  • Optimized instant play site
  • Generous welcome bonus
  • Single language support
  • Single currency option (except cryptocurrency)

Games and Software

Selection of games

The main focus of games at this particular casino seems to be slots. From 5-reel slots, 3-reel slots, 6-reel slots to a number of impressive progressive slot options, you'll be spoilt for choice. Aside from those, there are a few table games, such as various types of blackjack and stud poker. Other available betting options include video poker and a few roulette and keno games. In addition to those, there is also the option to play the occasional classic Baccarat. And if that’s not enough, they also have progressive jackpots for your betting pleasure, with games such as Cleopatra’s Gold and Spirit of the Inca.

Casino software

At Uptown Aces, their entire library is dominated by games readied by Realtime Gaming. This particular casino software provider has been in the casino business since 1998 and has under their belt such games as Spirit of The Inca, European Blackjack, 5 Wishes, Cash Bandits, and more. So, you can definitely expect some first-class quality in your games and amazing gameplay here at this casino.

Ability to play for free

Every game on the site is open for trial play. Their demo versions can be accessed when logged out, so be sure to log out of your account before playing to avoid spending your casino credit. All options and gameplay during demo versions remain the same as they would be if you play them with real cash.

Progressive jackpots

Uptown Aces casino has a wide spread of progressive slots to select from. Some of them include games like Megasaur, Aztec’s Millions, Spirit of the Inca, and a few others. And each of these can snowball to become multi-million jackpots. However, the exact jackpot limits aren’t clearly stated on the site.

Ability to download games

They have a downloadable app that works on desktop. What this app does is connects you directly to the Uptown Aces game server at a single click, allowing you to place all your bets straight from your desktop. This app can be found on their official site, under their “Download” tab. At the the same time, they have yet to develop apps that are suitable for mobile and handheld devices.

Games without downloading

As for their direct online play, their site is optimized for online play. Games are segregated by tabs, and the main menu can be found as a list on the right side of the screen. Above the menu list, you’ll see a few quick navigation options that take you to crucial areas such as the cashier, messages, and notifications. 

Games can be accessed at a single click. All games open in separate windows, in full screen by default. This allows for a more comfortable gaming environment as well as the ability for players to easily navigate and control moves and bets during the game. Additionally, everyone can save games to their favorites, making access to your games even more efficient.

Bonuses and Promotions

Welcome bonus

Their welcome bonus is arguably one of the valueful offers we’ve seen among the online casino competitors. They’re ready to drop their players with  the gigantic sum of $8888 over the course of your cardinal six deposits. 

In addition to that, they’ll also be awarding all their new sign-ups with a whopping 350 spins, cost-free, for their Secret Jungle slot game. However, there must be at least a minimum balance of $20 in your Uptown Aces account to qualify for this bonus redemption. Aside from that, there is also quite a bit of a playthrough, where both deposits along with the bonus need to be wagered 30x on either slots or keno games. There’s also a 5x wagering set on all spin winnings before any earnings related to the welcome bonus are allowed to be withdrawn.

Fairness of bonus conditions

The general bonus terms specified on Uptown Aces aren’t far from the ones that we are used to seeing at other online casinos. Their progressive jackpots are excluded from all promotions unless explicitly stated. Also, all promotions are only made available to one player in each family, so identification checks are required before bonus earnings can be withdrawn. 

All free bonuses are set with a 60x wagering. From an overall perspective, the wagering set is a little bit high. But otherwise, the conditions are comparatively transparent and fair to both the casino and players, taking into account the amount and value of the bonuses offered.

VIP club and loyalty programs

There are 4 different ranks that players can achieve on Uptown Aces, under their VIP Club program. How it works is that players are required to meet specified requirements on purchases, account age, and comp points to qualify or advance in rank. 

First-time joiners will need to first complete the requirements for the first rank and proceed to apply for a membership to be inducted into their VIP Club. In relation to this, security documents are also required to verify a member’s identity. From then on, it’s about qualifying for the following ranks :

VIP Rank Account Age Min Purchase Value Comp Points Collected Comp Level Instant Cashback Weekend Cashback Everyday Bonus Extra Benefits 90 Days Activity
L1 Min 30 days $2,500+ 500+ Neon 30% 10% 100% match capped at $500 $25 Weekly Reward $100 total deposit + 250 accrued comps
L2 Min 60 days $5,000+ 1000+ Downtown 35% 15% 125% match capped at $625 $50 reward/week + Increased betting limits $200 total deposit + 1,000 accrued comps
L3 Min 60 days $10,000+ 2000+ Midtown 40% 20% 125% match capped at $625 $50 reward/week + Increased betting limits + Unlimited betting limit + Priority withdrawals N/A
L4 Min 90 days $20,000+ 5000+ Uptown 50% 10% 150% match capped at $750 $50 reward/week + Increased betting limits + Unlimited betting limit + Priority withdrawals N/A

Mobile Version

Mobile website

Their mobile site is a stark contrast to their desktop website. On mobile, their layout has more icons and buttons instead of menus and tabs. The main navigation pane will move to the bottom of your smartphone’s screen, allowing you better access to them on a handheld device. All games will appear in a list form, making it easier to scroll through their games library. Additionally, there is also a search bar to help you quickly locate your favorite games.

Mobile app

At the moment, there is no mobile app for this particular online casino. However, all players will still be able to access their site via their mobile website.

Banking and Money

Deposit and withdrawal methods

Deposits can be made on Uptown Aces using one of many payment methods. For those with credit cards, you can choose to make a deposit using your VISA, MasterCard, or American Express credit cards. Those who are avid e-wallet fans, services like Skrill and NETELLER should make your deposits a breeze. Cryptocurrencies like Litecoin and Bitcoin are also accepted deposit methods here at Uptown Aces. For those who prefer the old-school methods, direct money transfer options are available as well. 

Coming to withdrawals, you can pick between sending a bank wire or a check. Additionally, you can send your earnings directly to your Skrill and NETELLER accounts. There is also an option to transfer your earnings into your Bitcoin account. Bank wires have a fee of $60 per transaction, whereas a check payment would cost $30 per transaction. The rest are fee-free. However, for bank wires, checks, and Bitcoin withdrawals, they’re limited to only 1 per week.

Cash transaction security

All cash transactions here will be protected with state of the art encryption technology to ensure that all payments are made safely. Aside from that, cash deposits that are made via phone are handled by trained staff at Uptown Aces casino. They’ll ensure that every detail of your transaction is kept safe from prying eyes and ears.

Withdrawal speed

The withdrawal speed ultimately relies on the form of payment choice selected. For bank wires and checks, they can take up to a week to be cleared. Methods like NETELLER, Skrill, and ecoPayz allow for a 72-hour window before your earnings show up on your account. Bitcoin withdrawals can be instant or it could possibly take up to 24 hours if there is a hiccup with the clearance.

Honesty RTP

The return to player for games offered at Uptown Aces is set at an overall of 97.5%. This is fairly within the high return range for most slot games. Based on reviews and comments left by the players of Uptown Aces Casino, it can be safely concluded that.

Safety and Trust

Is it legal?

Uptown Aces is not explicitly licensed by any of the very many gambling authorities around the globe. However, seeing as it’s registered in Curacao, operations and policies of the casino are in line with their federal laws.

Fairness Checks

Fairness checks are conducted on all games by TST Certification Technical Systems Testing (TST). This ensures that the gameplay and their RNG systems for all casino games offered on the site are operating fairly and honestly, per international standards. The casino has yet to obtain a certification from internationally acclaimed bodies such as eCOGRA.

User Data Encryption

All user data that is entered at any point on the Uptown Aces website will be protected with a 128-bit SSL encryption system. This ensures that all data transmitted to and from the site is protected and kept confidential at all times.

Localization

This particular casino offers its site in only English. Currently, the accepted currency on the site is solely USD.

Customer Service

Support Availability

All 3 of their main support channels, email, live chat and phone can be reached every day of the week, around the clock.

Quality of Support

Their support team can be reached 24/7 via their live chat feature. Any email queries can be sent directly to their specific support email at [email protected] They usually take anywhere between 1-2 days to respond via email. You can also reach out to their customer team through two hotline numbers, 1 888-492-9309 and 1 657-208-5477.

Conclusion

Uptown Aces is great for those who are after the big bonuses. And with a welcome bonus spanning 6 deposits along with a bunch of free spins, who wouldn’t want to play at this casino. Their game selection is not outstanding, but for slot lovers, it is, beyond a shadow of a doubt, a gold mine. Deposits and withdrawals will also be a breeze, thanks to their multiple payment methods. Their helpful support team members are available at your beck and call, so no worries if you run into any issues. However, it’s quite a quandary if we should recommend this casino to you, due to a lack of proper operational licensing from certified and legitimate gambling authority bodies.